Option one · Free
Video consultation
We arrange a video call and you show our engineer the machine on your phone. We work out the fault with you, live, then send a clear estimate for the repair. Accept it and we book the engineer in.
Two ways to start
Every job begins one of two ways. Most begin with the free video call.
Request a video consultation
Option two · Chargeable
Site assessment
An engineer visits to inspect the machine in person and sets out what the repair involves. The assessment is chargeable, and if you go ahead with the repair, the fee is deducted from the repair cost.
What we do
The work our engineer carries out on packaging lines and the cooling equipment behind them.
Breakdown repair
Fault finding and repair on site when a packaging machine stops or will not run to speed.
- Mechanical, electrical and control faults
- Repairs to get production moving again
- Advice on preventing a repeat
Cooling systems
The specialism. Chillers, cooling circuits and the temperature control that chilled packaging lines depend on.
- Chiller and cooling unit faults
- Water cooled sealing jaws and cooling circuits
- Temperature control problems on the line
Free video consultation
Remote diagnosis over a video call, so most problems are understood before anyone travels.
- No charge for the consultation
- Fault assessed live with you
- Estimate sent afterwards
Site assessment
An engineer visits to inspect the machine in person. Chargeable, and deducted from the repair if you go ahead.
- For faults that need hands on inspection
- Written findings and an estimate
- Fee comes off the repair bill
Planned maintenance
Scheduled servicing that catches wear before it turns into downtime.
- Inspection, adjustment and servicing
- Cooling system checks
- Visits planned around production
Sealing performance
Help with seal quality, jaw temperature and the problems that lead to leaking or rejected packs.
- Seal integrity and leak problems
- Jaw temperature and pressure settings
- Worn sealing components
Installation and relocation
Installing, moving and recommissioning packaging machinery and its cooling equipment.
- New and used machine installation
- Line moves and reinstallation
- Recommissioning and testing
Upgrades and parts
Improving the machines you already own and tracking down the parts they need.
- Upgrades and refurbishment
- Parts identification and sourcing
- Cooling equipment upgrades
Machines we work on
Packaging machinery used for chilled and temperature sensitive product, together with the cooling equipment that serves it.
- Flow wrappers
- Tray sealers
- Thermoforming packaging machines
- Vacuum packaging machines
- Vertical and horizontal form fill seal machines
- Chillers and cooling units serving packaging lines
Not sure whether we cover your machine? Send the make and model through the enquiry form and we will tell you.
The cooling specialism
Why cooling matters on a packaging line
Chilled product depends on temperature being held from filling to sealing. When a chiller, cooling circuit or water cooled sealing jaw fails, product waits, seals suffer and the cold chain is put at risk. That is the side of the machine our engineer specialises in.
It is also why the service sits within the Coolways group, which has supplied chilled packaging solutions since 2005.
Nationwide coverage
One service for the whole of the UK: England, Scotland, Wales and Northern Ireland.
- STEP 01
Get in touch
Call us or send the enquiry form with your name, number, business, location and how urgent it is.
- STEP 02
Free video consultation
Show our engineer the machine on your phone. Together we work out what has gone wrong.
- STEP 03
Your estimate
We send a clear estimate for the repair. Nothing is booked until you accept it.
- STEP 04
The engineer attends
Accept the estimate and we book the engineer in to carry out the work on site.
Machine down? Talk to an engineer.
Call 07968 739824 or send us the details. Your video consultation is free.